Chapter 4 PRIVACY

  1. As the information systems manager for a small manufacturing plant, you are responsible for anything relating to the use of information technology. A new inventory control system is being implemented to track the quality and movement of all finished products stored in a local warehouse. Each time a forklift operator moves a case of product, he or she must first scan the product identifier code on the case. The product information is captured, as is the da, time and forklift operator identification number. This data is transmitted over a local area network (LAN) to the inventory control computer, which then display information about the case and where it should be placed in the warehouse.The warehouse manager is excited about using case movement data to monitor worker productivity. He will be able to tell how many cases per shift each operator moves and he plans to use this data to provide performance feedback that could result in pay increases or termination. He has asked you if there are any potential problems with using the data in this manager and, if so, what should be done to avoid them. How would you respond?
  • I think there are some potential problems that will occur, because the work might slow, because there are some additional operation like getting the information of the products and the cases, to avoid any problems, we can hire some workers to do the additional jobs to be made in operation.


  1. You have been asked to help develop a company policy on what should be done in the event of a data breach, such as unauthorized access to your firm’s customer database which contains some 1.5 million records. What sort of process would you used to develop such a policy? What resources would you call on?
  • We would use an Opt-In Policy so that there are privacy, because you must obtain specific permission from consumers before collecting any data.


  1. You are a new brand manager for a product line of Coach purses. You are considering purchasing customer data from a company that sells a large variety of women’s products online. In addition to providing a list of names, mailing addresses, and email addresses the data includes an approximate estimate of customer’s annual income based on the code in which they live, census data, and highest level of education achieved. You could use the estimate of estimate of annual income to identify likely purchasers of your high-end purses and use email addresses to send email s announcing the new product line and touting it’s many features. List the advantages and disadvantages of such a marketing strategy. Would you recommend this means of promotion in this instance? Why or why not?
  • The advantage is,

    • You can access all the customers data

    • You can email them

    • You can manage your sales

  • And the Disadvantage is,

    • You’re accessing the privacy of the customers

    • Your clients can use the information of the customers in other purposes out in your business. Maybe not, because the privacy of the customers in this strategy is open and not safe, maybe others can access the information and use it on other purposes.



  1. A former high school classmate of yours who has returned to China emails you that he has been offered a part-time job monitoring a Chinese Web Site and posting comments favourable to the government. How would you respond?
  • I will reply to him and said that not accept the offered job, because spying on other’s website and monitor comments is unethical, there are rights of the people commenting the freedom of expressions, we all had rights to talk, to express our thoughts and ideas.


  1. Your 15-year-old nephew exclaims “Oh wow!” and proceeds to tell you about a very revealing photo attachment he just received in a text message from his 14-year-old girlfriend of three months. He can’t wait to forward the message to others in his school. What would you say to your nephew? Are further steps needed besides a discussion on sexing?
  • I would talk properly to my nephew and tell what will be possibly happen if he forwards the message to others.


  1. A college friend of yours approaches you about an idea to start a PR firm that would specialize in monitoring the internet for “bad PR” about a company and “fixing” it. One tactic the firm would use is to threaten negative posters with a libel lawsuit unless they remove their posting. Should that fail, the PR firm will generate dozens of positive postings  to outweigh the negative posting. What would you say to your friend about her idea?
  • I would think and say it’s a bright idea, but I would question him if his doing is right? Or is it ethical? He is faking the comments about it and faking the feedbacks to attract users.


  1. You are the computer technical resource for county’s public library system. The library is making plans to install Internet filtering software so that it will conform to the Children’s Internet Protection Act and be eligible for federal funding. What sort of objections can you expect regarding implementation of Internet filters? How might you deal with such objections?
  • I think they will have no objections because they know that is a library and it is open to public in all ages and they would also expect that it had implemented internet filtering to block some rated SPG URL’s or websites.


  1. Imagine that you receive a hate email at your school or job. What would you do? Does your school or workplace have a policy that covers such issues?
  • I would just ignore it there are just people that is insecure, because they don’t have what I have or maybe other reasons.



  1. A co-worker confides to you that he is going to begin sending emails to your employer’s internal corporate blog site, which serves as a suggestion box. He plans to use an anonymous remailer and sign the messages “Anonymous,” Your friend is afraid of retribution from superiors but wishes to call attention to instances of racial and sexual discrimination observed during his five years as an employee with the firm. What would you say to your friend?
  •  I would suggest to them that he should not use anonymous email instead use a proper or a traceable email for them to know who send it.


  1. You have procrastinated too long and how your final paper for your junior English course is due in just five days-right in the middle of final exam week! The paper counts for half your grade for the term and would probably take you at least 20 Hours to research and write. Your room-mate, an English major with a 3.8 GPA, has suggested two options (1) He will write an original paper for you for $100, or (2) he will show you two or three “paper mill” Web site, from which you can download a paper of less than $35. You was to do the right thing, but writing the paper will take away from the time you have available to study for your final exam in three other courses. What would you do?
  •  Maybe I will choose the first option that he will write an original copy for me for $100, so that I will had a time to study and I had no option, I just choose the one that has less objection in the right of Intellectual Property, because he offered me, so he is giving me the right to use his work for my English subject.


  1. You are beginning to feel very uncomfortable in your new position as a computer hardware salesperson for a firm that is the major competitor of your previous employer. Today for the second time, someone has mentioned to you how valuable it would be to know what the marketing and new product development plans were of your ex-employer. You stated that you are unable to discuss such information under the non-disclosure contract signed with your former employer, but you know your response did not satisfy your new co-workers. Your fear that the pressure to reveal information about the plans of your former company is only going to increase over the next few weeks. What do you do?
  • I would keep it secret , because I signed the contract in my former employer in the contract, it stated that I will not reveal or tell any company secret’s or in IT terms they call it the TRADE SECRETS.


  1. You have been asked to lead your company’s new competitive intelligence organization. What would you do to ensure that members of the new organization obey applicable laws and the company’s own ethical policies?
  • I would or will explain to the members the laws that are applicable and acceptable in the company and all the ethical policies in the company that they should follow.


  1. Should Apple conduct extensive screening of Apps before they are allowed to be sold the App Store? Why or why not?
  •  Yes it should conduct extensive screening to filter the list of apps that had good quality and useful and acceptable to the users.

  1. Do research to determine the current status of the FCC investigation of Apple for banns use of the Adobe Flash software on devices that use the iOS operating system
  • It is announced that it will no longer ban intermediary development tools for iOS as long as it don’t download any code in app store.

  1. What do you think of Apple’s guideline that says it will reject in app for any content or behavior that they believe is over the line? Could such a statement be constructed as a violation of the developer’s freedom of speech? Why or Why not?
  •  About the license & end-users agreement, no because the owner had right of what his company would do.